♥  Cancel previously scheduled appointments

​Cancel all future appointments and sonograms. There is nothing more painful than miscarrying, being at the office for follow up blood work, and then getting a call to confirm your sonogram appointment! YES, it DOES happen - more often than you realize.


♥  Flag medical chart

​Consider flagging your loss patients' charts in such a way that any staff who picks them up knows this is a loss patient and can interact with them accordingly.  Uninformed conversations that cause further trauma have been the reason many patients have left their current provider.


♥  Follow up appointments

If at all possible, have follow up appointments at a separate time of day. It would be very considerate to reserve follow up appointments for miscarriages or 6 week follow ups after a stillbirth either first thing in the morning or right after lunch if at all possible so that she does have to sit in a waiting room full of healthy pregnant women.

Consider having follow-up appointments in a room that does not feature baby or maternity art on the walls. Even though she is still considered a maternity patient, please make the extra effort to put her in a GYN room for follow up appointments. She is sitting in that room usually at least 10-20 minutes and it is VERY painful to have to sit and have nothing else to look at but the huge reminder on the wall of what she just lost.
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